Privacy policy

Privacy Policy

At RTFACTS, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you place an order or contact us, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and payment-related information

  • Any other information you voluntarily provide

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Process returns, refunds, and exchanges.

  • Improve our products, services, and website experience.

  • Send promotional communications, where permitted by law and with your consent where required.

Payment Information

Payments are processed through secure third-party payment providers. RTFACTS does not store your complete credit card, debit card, CVV, or OTP information.

Please never share your OTP, CVV, PIN, or complete banking details with anyone claiming to represent RTFACTS.

Sharing of Information

We may share necessary information with trusted service providers, including payment gateways, courier companies, logistics partners, and technology providers, solely for fulfilling orders and providing services.

We do not sell or rent your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and provide a better shopping experience.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business requirements.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@rtfacts.in

RTFACTS – Handmade & Lifestyle