Refund Policy

At RTFACTS, we carefully inspect every product before dispatch to ensure the best quality for our customers.

Refund Eligibility

Refunds are available for products that are:

• Damaged during delivery.

• Defective or have manufacturing issues.

• Incorrectly shipped.

• Missing essential parts or accessories.

Refund Request

Customers must contact us within 48 hours of delivery with clear photographs and an unboxing video showing the issue.

Refund Processing

Once the returned product is received and inspected, eligible refunds will be processed within 5–7 business days through the original payment method.

Refund timelines may vary depending on the bank or payment provider.

Non-Refundable Items

Products that have been used, worn, washed, altered, or damaged by the customer may not be eligible for a refund.

For any refund-related queries, please contact:

Email: hello@rtfacts.in