Terms & Conditions

Welcome to RTFACTS. By accessing or using our website, you agree to comply with the following Terms & Conditions.

1. About Our Products

RTFACTS offers modest fashion, including abayas, and handcrafted home décor products.

Some products are handmade and may have slight variations in color, size, texture, or finish. These variations are a natural characteristic of handmade products and are not considered defects.

2. Product Information

We make every effort to display accurate product images, descriptions, colors, sizes, and prices. However, actual colors may vary slightly depending on your device screen settings.

Customers are responsible for reviewing product details, size charts, and customization options before placing an order.

3. Orders and Payments

All orders are subject to product availability and confirmation.

We reserve the right to cancel or reject an order in cases of incorrect pricing, stock unavailability, suspected fraudulent activity, or other unforeseen circumstances.

Prices may change without prior notice, but confirmed orders will generally be honored at the price displayed at the time of purchase.

4. Custom Orders

Selected RTFACTS products may be customized according to customer requirements.

Customized products may include changes in design, color, size, fabric, or other available options.

Once customization is approved and production has started, changes or cancellations may not be possible.

Customized or personalized products may not be eligible for return unless they arrive damaged, defective, or different from the approved specifications.

5. Shipping and Delivery

Delivery timelines are estimates and may vary depending on location, courier services, weather, holidays, or unforeseen circumstances.

Customers are responsible for providing accurate shipping information.

For more details, please refer to our Shipping Policy.

6. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy.

Eligible return requests must comply with the conditions mentioned in the applicable policy.

7. Intellectual Property

All content on the RTFACTS website, including images, logos, text, designs, product descriptions, and graphics, is the property of RTFACTS or its respective owners.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

RTFACTS shall not be responsible for delays or losses caused by circumstances beyond our reasonable control, including courier delays, natural events, technical issues, or incorrect customer-provided information.

9. Changes to Terms

RTFACTS reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be posted on this page.

10. Contact Us

For questions regarding these Terms & Conditions, please contact us:

Email: hello@rtfacts.in

RTFACTS – Handmade & Lifestyle