Shipping Policy
📦 Shipping Policy – RTFACTS
Last Updated: [21-07-2025]
Thank you for shopping with RTFACTS. We aim to deliver beautifully handcrafted products to your doorstep as quickly and safely as possible. Please read our shipping policy carefully.
🚚 Shipping Timeline
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Processing Time: All our products are handmade, so we usually take 1–3 business days to process your order.
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Delivery Time:
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Metro Cities: 3–5 business days
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Other Areas in India: 5–7 business days
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International Orders: 10–15 business days (if applicable)
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Note: Delivery timelines may vary slightly due to courier delays, holidays, or custom designs.
📍 Shipping Locations
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We currently ship all over India.
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For international shipping, please contact us at [your email] before placing the order.
💸 Shipping Charges
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Free shipping on all prepaid orders above ₹999 within India.
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Orders below ₹999 may include a nominal shipping fee based on location.
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COD (Cash on Delivery) may include additional charges.
📦 Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS. You can track your order status in real-time.
📬 Incorrect Address / Failed Delivery
Please ensure your shipping address and contact number are accurate.
RTFACTS is not responsible for delays or non-delivery due to incorrect information provided by the customer.
🛑 Damaged or Lost Packages
In the rare case your package is damaged or lost in transit:
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Contact us within 48 hours of delivery at [your email/phone]
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Share unboxing video & photos if item is damaged
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We will assess and resolve with refund/replacement as per case
📞 Contact Us
If you have any shipping-related questions, feel free to reach us at:
📧 Email: [Hello@rtfacts.in]
📞 Phone: +919084441118
✅ Tips:
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Replace [your email], [your phone], and [your address] with your real contact details.
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Want COD options, international shipping, or custom delivery message? I can add that too.